One page per customer
Contact details, VAT number, documents and the full history of calls, visits, quotes, orders and invoices on a single page.
Tavalle · CRM features
CRM software for SMEs in Luxembourg
Tavalle is one platform for your whole business, made in Luxembourg, with its CRM features and invoicing in the same app: every customer, call, visit and quote in one place for your sales team, and the pipeline moves by itself up to the order and the paid invoice, with EU VAT and Peppol. Nothing to install, in French, English or Spanish, from €199 per month for 5 users.
- Customers & pipeline
- Calls & visits
- Commissions on paid invoices
Each CRM feature, in detail
What the CRM features cover
Calls and visits calendar
Plan calls and visits for yourself or a colleague, record the outcome and the next step. Late ones stand out as soon as you log in.
Customer follow-up tasks New
Create one-off or recurring tasks for a customer, assign an owner and due date, and keep the next step visible.
My day
Every user starts on one page with today’s calls and visits, overdue follow-ups, open quotes and late invoices.
Quotes in one click
A numbered quote PDF e-mailed to the customer in their language. Accepted, it becomes an order without typing anything again.
A pipeline that moves by itself
Lead, quote sent, order created or lost: each customer moves on as your team works, with a drag-and-drop board and a sales forecast.
Leads from your website
Requests sent through your website form arrive as new leads, ready to be followed up.
Sales commissions
Commissions are calculated on paid invoices, so each rep sees what they have really earned.
Renewals and customer health
Recurring services come up for renewal on their own, and a health score shows which customers need attention.
Each person sees their own
Sales reps see their customers, managers their zone, administrators everything. Reception and field staff get a calendar-only access.
CRM features connected to the rest of your business
A stand-alone CRM stops at the signed deal: orders, invoices and payments live somewhere else, and someone copies data from one tool to the other.
In Tavalle the same customer goes from the first call to the quote, the order, the invoice and the payment. Sales reps see whether their customers have paid, and managers see real revenue, not only promises.
- Runs in the web browser on a computer, tablet or phone, with nothing to install
- Morning agenda by e-mail and reminders for late calls and visits
- Every list exports to Excel; Ctrl+K finds any customer, quote or invoice
- From €199 per month for 5 users, hosting and updates included
Made in Luxembourg, for businesses across Europe
Tavalle is developed in Luxembourg, where most companies sell across borders every day: to customers in France, Belgium, Germany and further. Selling in several EU countries and languages is built in, not an add-on.
And when you need help, you talk directly to the person who built the software.
- The right VAT for every EU country: domestic VAT, 0 % reverse charge or intra-Community supply for EU businesses, and the One-Stop Shop for private customers, with the legal text on the invoice
- VAT numbers checked in VIES
- Quotes, invoices and e-mails in French, English or Spanish, chosen per customer
- Invoices in euros or any other currency, with daily ECB exchange rates
- SEPA payment QR code on unpaid euro invoices
- Accounting export for your accountant: every invoice of a month, quarter or year in one ZIP
- Hosted in the EU (Finland), GDPR-ready
Pricing
One platform for your whole business.
One simple plan with everything included, a one-time onboarding to get you live, and implementation work only if you need it.
Tavalle
From the first customer contact to final payment
A good fit for small teams that want customers, sales, orders and invoicing connected.
€199/ month
€549/ quarter
€1,990/ year
Up to 5 users and 3 Team Members or Receptionists (calendar access for field staff, booking access for the front desk) · additional users €29/month · additional Team Members or Receptionists €6/month
Save €48 per quarter compared with monthly billing.
Save €398 with annual billing.
- Customer management
- Sales & follow-ups
- Calendar
- Quotes & orders
- Suppliers & their invoices
- Invoicing
- Payment tracking
- Finance dashboards
- Reports
- Hosting & updates
- Standard support
Onboarding
We get you started.
from€490
- Create your company account and profile
- Add up to 5 users with their roles and permissions
- Standard invoice, VAT and basic financial settings
- Import a small, clean customer list from Excel/CSV
- Basic 60-minute training
- Help to go live
Implementation
We make Tavalle work around your business.
For businesses that need Tavalle adapted to their existing processes, data and systems: custom configuration, data migration, integrations and workflow changes.
Ask for a quote A separate application of your own? See Tavalle Tailor-made →Standard onboarding is included in the one-time onboarding fee. Custom configuration, data migration, integrations and workflow changes are quoted separately as implementation services. New applications and custom modules are Tavalle Tailor-made projects, also on quote.
FAQ
Frequently asked questions
Is Tavalle only a CRM?
No. Tavalle is one platform for your whole business: the CRM features (customers, calls, visits, quotes, pipeline, commissions) work together with the ERP features (orders, invoicing with EU VAT, payments, suppliers and finance) in the same app.
Can I import my customers from another CRM or from Excel?
Yes. Onboarding includes importing a clean customer list from Excel or CSV. Larger migrations from another system, with history, are quoted as implementation work.
Can sales reps use it on the road?
Yes. Tavalle runs in the browser on a phone or tablet, with a layout made for small screens: today’s calls and visits, the customer page and the quote are a tap away.
Is my customer data safe?
Tavalle is hosted in the EU, on servers in Finland, with nightly backups, two-step login and GDPR tools such as anonymising a customer.
How much does it cost?
€199 per month, €549 per quarter or €1,990 per year for 5 users and 3 Team Members or Receptionists, hosting and updates included, plus a one-time onboarding.
Which CRM made in Luxembourg also does invoicing?
Tavalle is developed and supported in Luxembourg, and its CRM features (customers, calls, visits, quotes, pipeline) work in the same app as orders, invoicing with EU VAT, Peppol e-invoices, payments and finance, in English, French and Spanish.
Contact
Let's see if Tavalle fits your business
Based in Luxembourg, Tavalle works with businesses worldwide. Tell us about the software your business needs. We reply within one business day — in English, French or Spanish.
- A 30-minute live demo on your own use case
- No commitment and no credit card
- A reply within one business day
- Hosted in the EU (Finland), GDPR-ready
- Your own database, backed up every night
- Two-step login and a full change history
- Built and supported in Luxembourg
- sales@tavalle.com
- Luxembourg
- linkedin.com/company/tavalle
- YouTube
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